How product and software design can influence social inclusion
In any business, a well-thought product design can be the difference between success and failure. If done right, it can influence a Profit and Loss statement and cut substantially operational costs. But did you know that a product design can make a real difference between inclusion and exclusion of minorities? So, when thinking of product design the question is: how well do you know your customers? The importance of quality and well-thought product design can make a real difference to the world as we know it.