The talent shortage may lie in the recruitment process
A seemingly simple test conducted at a Japanese factory reveals why some organizations find talent where others see only a lack of experience.
If the Toxic Employee Leaves, Does the Problem Leave With Them?
Labeling professionals as toxic may shut down a conversation, but it rarely solves the problem.
The Return to the Office and the Illusion of Control
Mandatory return-to-office policies are often presented as the answer to management, collaboration, and productivity challenges. But they raise an important question: do high-performing organizations manage people by where they work, or by the value they deliver?
The customer should not be paying for your company’s learning curve
Starting from a simple everyday scene, this article highlights a recurring mistake in organizations: confusing training with true readiness and effectively shifting the learning curve onto the customer, with direct consequences for experience and business outcomes.
Flexibility Cannot Be a Benefit
Today, talent, learning, and even the willingness to contribute appear in less linear, more irregular, and less predictable ways. They still exist but no longer fit neatly into systems designed for repetition.